bj baji88 Privacy Policy

1. Introduction and Scope

bj baji88 is an online entertainment platform providing casino games and sports betting services to Bangladeshi users. This privacy policy ("Policy") applies to the bj baji88 website, mobile application, and all associated services.

This policy explains what information we collect, why we collect it, how it is used, with whom it may be shared, and what rights you have. Continued use of the platform will be taken as your acceptance of the terms of this policy. Reading our Terms and Conditions together with this privacy policy will give you a clear understanding of the platform's overall rules.

This policy applies only to users aged 21 or older. Anyone under the age of 21 may not register or use this platform.

2. Information We Collect

bj baji88 may collect user information in various ways. We collect this information either directly from you or through automated means.

2.1 Information You Provide Directly

• Full name, date of birth, and national identity details
• Mobile number and email address
• bKash, Nagad, Rocket, Upay, or bank account details (for deposits and withdrawals)
• Login credentials such as username and password
• Any information provided when contacting customer support

2.2 Automatically Collected Information

• IP address and device type
• Browser type and operating system
• Duration and activity during visits to the platform
• Data obtained through cookies and similar tracking technologies
• Transaction history and gaming activity

2.3 Information Received from Third Parties

For identity verification or fraud prevention purposes, we may collect information about you from trusted third-party service providers. In such cases, only relevant and necessary information will be collected.

3. Purpose of Using Information

Collected information is used for the purposes listed below. If it is to be used for any other purpose, you will be informed in advance.

• Creating, verifying, and managing accounts
• Processing deposit and withdrawal transactions
• Providing customer support and resolving complaints
• Preventing fraudulent activity and money laundering
• Improving platform security and performance
• Managing bonuses, promotions, and VIP benefits
• Providing a personalised experience based on your preferences
• Meeting legal obligations

We never sell your information to third parties. Protecting data and managing it responsibly are core values of bj baji88.

4. Sharing and Disclosure of Information

bj baji88 does not share your personal information unnecessarily. However, information may be shared with third parties in the following specific circumstances:

4.1 Service Provider Partners

Necessary information may be shared with our trusted partner organisations for payment processing, identity verification, technical infrastructure, and customer service management. These partners are required to follow privacy standards equivalent to ours.

4.2 Legal Requirements

bj baji88 may be required to disclose information under applicable laws of Bangladesh or by court order. In such cases, only as much information as necessary will be disclosed.

4.3 Fraud Prevention

To protect the security of the platform and prevent money laundering, it may be necessary to share information with relevant authorities.

5. Cookies and Tracking Technologies

bj baji88 uses cookies and similar technologies for the proper operation of the platform. Cookies are small data files stored in your browser that help remember your visit preferences.

5.1 Cookies We Use

• Essential Cookies: Required for managing login status and sessions.
• Functional Cookies: Save language preferences and user settings.
• Analytics Cookies: Collect anonymous statistics to understand platform performance.

You can control cookies through your browser settings. However, disabling certain cookies may cause some platform features to not work properly.

6. Data Protection and Security

The security of your information is the highest priority for bj baji88. We apply industry-standard security measures:

• All data transfers are secured through SSL (Secure Socket Layer) encryption.
• Passwords and sensitive information are stored in encrypted form.
• Firewalls and access controls are active to prevent unauthorised access.
• Regular security audits and monitoring are conducted.
• Only authorised staff have access to personal information, and they are committed to maintaining confidentiality.

However, it is not possible to make data transmission over the internet completely secure. So while we strive to provide the highest level of protection, 100% security cannot be guaranteed. Keeping your password safe and staying alert to your account's security is also your responsibility.

7. Data Retention Period

bj baji88 retains your information only for as long as necessary. Generally:

• All information is retained for the duration that the account remains active.
• Even after account closure, certain information may be retained for a specific period to meet legal obligations.
• Transaction and financial records are kept for a defined period in accordance with applicable law.
• In the case of fraud investigations, relevant information will be retained until the need has ended.

8. Your Rights

As a bj baji88 user, you have the following rights regarding your personal information:

8.1 Right to Access Information

You may request to know what information we hold about you. Once verification is complete, we will provide you with the information.

8.2 Right to Correct Information

If there is any error in your information, you may request a correction. Where applicable, we will update that information.

8.3 Right to Delete Information

In certain circumstances, you may request deletion of your information. However, if there are legal obligations, it may not be possible to delete all information.

8.4 Right to Restrict Processing

In certain circumstances, you may request that processing of your information be restricted.

To exercise any of the above rights, please contact our customer support team. We provide assistance 24 hours a day, 7 days a week in Bangla and English via live chat and email.

9. Privacy of Minors

bj baji88 is for persons aged 21 or older only. We do not knowingly collect or process information from minors. If we are informed that someone under the age of 21 has opened an account, that account and associated information will be deleted immediately.

Responsible gaming is very important to us. Our Responsible Gaming guidelines provide detailed information on age verification, setting spending limits, and how to get help.

10. Third-Party Links and Services

The bj baji88 platform may include third-party services such as payment gateways and game studios. These services have their own privacy policies, and bj baji88 is not responsible for their data management. For transactions made through bKash, Nagad, Rocket, or Upay, the respective organisation's own privacy policy will apply.

11. Changes to This Policy

bj baji88 may update this privacy policy as needed. If any significant changes are made, a notice will be posted on the platform and the date of the latest update will be shown at the top of the policy.

If you continue to use the platform after changes are made, you will be considered to have accepted the updated policy. It is therefore recommended that you visit this page regularly.

12. Contact

If you have any questions, comments, or requests regarding your information in relation to this privacy policy, please contact us:

• Live Chat: Available directly on the platform 24/7
• Email: [email protected]

To learn more about us and understand bj baji88's values and goals, visit our About Us page. For quick answers to common questions, you can check our Frequently Asked Questions (FAQ) section.